We are looking to recruit a  Wellbeing Coordinator with a forward thinking approach to wellbeing.  You'll curate exceptional retreat journey's for all guests and become their senior point of contact as well as for our great team of freelance practitioners.

With a  Level 3 Personal Training qualification you'll create and deliver an amazing customer experience, assist with new member calls, the retention of members in our wellbeing facilities and promote the Kickstart and the Body composition service/ product.   Leading by example and actively engaging with members you'll encourage the upsell of personal training sessions and 1:1 sessions from Wellbeing Directory.

Assisting the Wellbeing Operations Manager you'll help with the planning and delivery of monthly member events, workshops and masterclasses.         

Keeping upto date with competitor awareness you'll be  carrying out industry research and reporting relevant findings and recommendations for review.  You'll be proactive in engaging with prospective and current members through social channels, promoting relevant targeted  content to the right audiences;

You'll be confident in personal,  private and professional communication between the team and guests, whist ensuring that all enquiries and bookings receive a high touch customer service.

Working towards converting enquiries to bookings on retreats and bespoke wellbeing stays, you'll help inspire their wellbeing journey and help build a community of repeat customers.

There's no better feeling than making someone else smile... Ultimately, you'll be able to make customers the centre of your attention from the moment they walk through the door.

What you'll have:

• Passion for what you do 
• Level 3 Personal Training Qualification
• Positive and friendly with a "can do attitude"
• Strong attention to detail
• Excellent communication skills
• Good negotiation and influencing skills
• A sense of fun

What you’ll get:

• Access to a comprehensive wellbeing programme
• Free tickets to all of our events
• Bespoke commission structure
• Health cash plan , including optical, dentistry, chiropody, chiropractic, physiotherapy and many more
• Free gym/health club membership
• An exceptional calendar of social events to be enjoyed throughout the year
• The opportunity to make a difference

• Please view the Wellbeing Host 2025 document