About Direct Life
We combine innovative technology with great people skills to deliver a unique, winning combination of on and offline services for our customers and business partners. Working here, you can directly evolve these, growing the Outbound sales team and making a real difference.

We are looking for a Sales Manager to lead our Outbound sales team, helping to accelerate the growth of our business through our Direct channel. We want you to grow new business Protection application volumes through the Outbound sales team, delivering successful customer outcomes through excellent communication skills.

Our office is based in the centre of Chichester. However, due to the current pandemic, you will be required to work from home until such time it is appropriate to return to the office. This means the successful applicant must have good broadband and home working space.

Insurance Sales Manager
This role allows you to use your skills to help grow the outbound sales business, and influence the development of our Direct propositions. We are looking for someone who has experience with advised and non-advised sales.

This role is responsible for:

• Motivating and coaching the outbound team, ensuring calls are converted into sales
• Running an effective and dynamic Outbound service for current and future partners
• Planning, developing and implementing effective contact strategies to increase conversion
• Developing appropriate reporting metrics and procedures to evaluate effectiveness of sales activity
• Evaluate, analyse and report on business volumes resulting from activity.
• Measuring and reporting performance of all campaigns, providing actionable market and customer insights to address key strategic questions
• Following all regulatory and cultural guidelines and procedures as outlined in the staff handbook and Operational manuals e.g. Treating Customers Fairly (TCF), Data Protection, Health and Safety, Financial Crime, Money Laundering and Complaint handling.  
• Providing the highest possible standard of Customer care, meeting Customer needs and satisfy business demands
• Showing flexibility in carrying out any other reasonable duties set by the Chief Commercial Officer 

About you
You will have done something similar in the past in the Protection market and want to use your skills in a new organisation, possibly taking up your first management position. You want to make things happen and make a difference. We are looking for someone who can bring us the latest best practice to improve our business and lead the team.

You will need the following skills:

• Strong written and verbal communication, organisational and presentation skills
• Excellent analytical skills and a high degree of business acumen
• Ability to handle projects with attention to detail and accuracy
• A desire to make things happen
• Minimum 2 years' work experience in the Financial Services sector, with some experience in the life market

• You get the day off on your Birthday
• Access to Perkbox – employee portal offering a huge range of perks, free treats and benefits
• Generous holiday entitlement (plus all the bank holidays)
• Life Cover
• Private Medical Insurance
• Pension Scheme
• Eye Voucher Scheme
• Employee Assistance Programme

Application closing date: Tuesday 9 March 2021.

Interviews to be held w/c: Monday 15 March 2021.

Apply via Direct Life’s Careers Page: https://www.alljobspro.com/direct-life-jobs/careers