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Student Services Assistant

£23,750 per annum plus excellent benefits
West Dean
Full Time - 35 hours per week, 5 days over 7, occasional evenings / weekends / bank holidays

About Us

West Dean is internationally recognised as a centre of excellence for art, design, craft, and conservation education.  The work of staff and students, frequently rooted in traditional skills, is both innovative and world leading.

Our programmes are delivered across two sites in the UK:  West Dean, the idyllic Grade II listed rural campus in the stunning South Downs near Chichester (West Sussex), and our future prestigious Bloomsbury site in the heart of London.  These inspiring locations provide the ideal environment in which students can work across disciplines and forge exciting new collaborations. 

We are making bold and ambitious moves as an organisation with the expansion of our portfolio, the redevelopment of our estate and our strategic push on diversity and sustainability. 


About The Role

We have an exciting new opportunity for a Student Services Assistant to join our Campus Services Team at West Dean, playing a pivotal role in the care and support of our students.

The successful candidate will provide a friendly and efficient support service for students, being responsible for handling the day-to-day enquiries and administration.  This role works collaboratively with our student support teams to the benefit of student wellbeing and welfare.  


What You Can Offer Us

The Student Services Assistant should be dynamic, proactive and an independently motivated individual who is confident in communicating. As the key link between staff and students in the college, this role will communicate students’ views and aim to enhance college life. You will foster and promote a culture of positive student engagement and experience by being a prominent figure in non-academic services for students at the College.

Successful candidates will need excellent customer service and communication skills, and have the ability to multi-task and prioritise work as necessary.  The ability to work on their own initiative, as well as collaborate with teams across the college is essential.

This role will be required to work the occasional weekend and evening, so the willingness to work flexibly is important.

For this role, we can offer you:

CONTRACT:   Permanent

SALARY:  £23,750 per annum

HOURS:  35 hours per week / five days per week (including occasional evenings, weekends and bank holidays)


 Annual leave – 33 per annum (FTE)

  • Two weeks Company Sick Pay
  • Generous contributory pension scheme, matching from 4% to 7.5%
  • Life Assurance up to six times annual salary
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Cycle to work scheme.
  • Free entry to West Dean Gardens
  • Complimentary staff access to events
  • Discounts on retail goods in our two shops
  • Free and discounted places on short courses at West Dean College
  • Discounts for Friends & Family on short courses
  • Free use of facilities including swimming pool, library, and tennis courts
  • Subsidised bed and breakfast rates
  • Discounts on event hire and food and beverage charges
  • Free on-site parking