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Experienced Infrasture Engineer required to install, modify and configure Parkeon Back Office Systems to ensure specific or generic requirements are met.
Capture customer requirements and translate to system requirements
On-site commissioning of network devices to establish system wide communication
Undertake on-site and in-house end-to-end system test activities
Conduct on-site system updates
Check the flow and integrity of transaction data
Periodically confirm that installation instructions remain accurate
Ensure software versions and system structures are as defined by the relevant design authority
Diagnose and produce comprehensive reports of faults foundr
Support the System Test Department when needed
Ensure that system standards are maintained
Provide third line support to the Technical Support Department as required
Become acquainted with the relevant industry standards as required
Build and maintain strong relationships with clients
Provide regular on-site support
Produce regular status reports to the UK Engineering & Development Manager
Contribute to interdepartmental communication in order to ensure that system transition from development to test department to customer site is smooth
Contribute toward the improvement of applicable quality procedures
Liaise with relevant representatives from the Client, Consultant or related suppliers as required
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