Jobs in these similar sectors might interest you..
You can start a new job search here
Brilliant career opportunity for an IT enthusiast, looking to join an organisation who will invest time and on the job training to support development in an IT Support function.
If you are enthusiastic and passionate about supporting individuals within a technical environment and wish to gain exposure to a variety of technical and support duties, please contact either Joy Bruce or Charmaine Carpenter at Bond Williams Recruitment.
The ideal candidate will display technical skills and capability through either technical or IT studies, or previous experience within a junior level IT support role.
Within this role, the IT Support administrator will be required to ensure all IT support requests are logged accurately and efficiently, in order to ensure the smooth running of the IT Network.
· Act as first point of contact for support requests received into the helpdesk
· Resolve incident if appropriate or escalate to the relevant internal or external person
· Ensure users are kept informed of progress at all times
· Complete tasks defined in the department's daily, weekly and monthly job lists
· Ensure network backups, including iSeries backups are consistent and valid
· Ensure anti-virus and spam monitoring software is updating and current
· Ensure Active Directory, Global Address Lists and Phone Directories are correctly maintained
· Check all log files across the companies systems and ensure errors are resolved.
· Escalate errors where appropriate
· Ensure that the asset register is correctly maintained and valid at all times
For more information about the job role or the company environment, please feel free to get in touch with the team.
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency
Jobs in these similar sectors might interest you..
You can start a new job search here